New Zealand – $5 NZD – Delivery within 1-4 Working days
Australia – $10 NZD – Delivery within 2–6 working days
United Kingdom – $10 NZD – Delivery within 2-10 working days
Republic of Ireland – $10 NZD – delivery within 2-10 working days
International – $20 NZD – Delivery within 3-12 Working days
Returns: We remove the risk when shopping online by guaranteeing to refund any item you are not completely happy with when returned within 30 days, in the original condition with all labels and barcode tags intact. Refunds will be credited to your original method of payment by completing the returns form enclosed with your order.
The customer will pay all freight charges. All goods will be inspected on return and any item in unsuitable condition will be sent back to you.
Emvale ships via New Zealand Post for both domestic and international bound goods, if you haven’t received your order after these dates please contact us. The customer is responsible for all duties and applicable taxes.
If you feel that your return falls outside of our policy, please email – firstname.lastname@example.org.
Exchanges: If you wish to exchange an item from your order, this is not a problem as long as the item is returned in its original condition and packaging. Complete the return form with details of the item you wish to exchange it for ie size, style, colour or send an email to email@example.com. As soon as we receive the returned item we will dispatch the replacement item(s).